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TPC Waking Night Support Worker position in Liverpool (UK)


Hours – Various part and full-time hours available

Salary – £8.10 to £8.70 per hour

It’s not just a job, it’s a life experience. Join us and help us change lives.


About the role

As a Night Support Worker at TPC you’ll be supporting young people leaving the care of a local authority to live in supported accommodation in the community. In these roles, everything you do will enable people to have choices about their own lives, creating flexible services that meet people’s needs and always looking for the best way of doing things.

TPC Waking Night Support Workers are required to remain awake throughout the night to support individuals as required and maintain the safety and integrity of the unit and its occupants.

There’s no such thing as a “typical day” for one of our Support Workers. You never know what you might end up doing an they could be supporting someone to make their breakfast in the morning or even helping them plan their birthday party or a family event. Sometimes it’s challenging, but it’s always rewarding. You’ll go to work knowing that you’re making a positive difference to someone’s life. And you’ll be working in a team of skilled, dedicated colleagues who’ll support you all the way.

To support our 24/7 service we are looking for a permanent waking night support worker to work as part of our staff team. If you like the idea of supporting young people leaving care and working night shifts and hours that include some weekends and Bank Holidays fits your work/life balance, this may be the role for you.


About you

You don’t need extensive experience of support work or any special qualifications for this job – you’ll get plenty of training along the way. It’s great if you already have experience of working with young people who can present with challenging behaviours but this is by no means essential. What matters most is your positive attitude to life and your desire to support people to live their life with as much independence, choice, dignity and control as possible.

Our Liverpool based services provide support to individuals in shared ‘Supported Living’ environments across the city as well as individuals in sole placements. Our services seek to offer support services to young care leavers that maximises their independence and life experiences through our team of dedicated management team and support workers.

Due to expansion, we are looking for people to join our forward thinking, driven and person focused supported living not for profit charity, which offers excellent pay and conditions, career development and training to the right people.

If you feel you can contribute to the success of our service and support the team to enhance the lives of the young people we support then apply today!


What we offer

We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. We have a team of managers committed to investing in people and service performance to ensure that all staff have the specialist skills and expertise needed to support others to live the best life possible.


Job Description – Supported Living Worker

Department: Operations

Where you will be working: Liverpool Service

Reports to: Area Manager, Senior Supported Living Worker

This job is important because:

You will enable the people we support to lead fulfilling lives based upon their individual support needs. You need to work to the standards set internally (by TPC) and externally by the national guidance on the provision of ‘Other Arrangements’ accommodation for care leavers. In doing so you ensure that the people we support and your colleagues are supported safely in the community. You will achieve this by effectively communicating with individuals, team members, seniors and managers and by following the agreed Pathway Plan and Supported Living Plans and:

  • Making sure that you support people to be as involved as possible in every moment of their lives.
  • Offering people opportunities to be involved as often as possible, in the way that best suits them, e.g. as little or as much as they like.
  • Offering ‘just enough’ support to ensure people succeed.
  • Ensuring that people you support make as many choices as possible, so they remain in control.

As we provide 24/7 support to young people in placement, you will need to be able to work night shifts, including weekends and Bank Holidays as set out within the team rota.

Main Duties:

  1. Support young people leaving care to the standard set by TPC and in line with their support plan, cultural needs and wishes.
  2. Support young people to remain safe in their home and respond to all safeguarding events in a calm and controlled manner.
  3. Contact and liaise with the appropriate emergency services as required (e.g. fire, Police, Emergency Duty Service, etc)
  4. Support young people to meet the own personal care needs in line with their support plan (e.g. encourage regular bathing, good dental health, smoking cessation, etc).
  5. Support and encourage young people to make positive choices and life decisions in line with their age and ability.
  6. Support and encourage young people to engage in positive social, leisure and work activities, according to the individual’s choice.
  7. Support young people to manage their own health needs as required, e.g. taking medication and attending doctor’s appointments.
  8. Keep accurate and up to date records.
  9. Support young people to manage their finances in line with TPC guidelines and individual Pathway Plans.
  10. Promote health, safety and well-being of the young people we support.
  11. Work positively with colleagues, families and external organisations and professionals.
  12. Maintain confidentiality at all times.
  13. Maintain the integrity of the building at all times and ensure the safety of all residents and staff.
  14. Participate in learning and development opportunities as required.
  15. Undertake any other duties as appropriate.


Person Specification – Night Support Worker

These are the qualities and behaviours that TPC support staff must have.

Communication – we need people who

  • Like being around people.
  • Value input from others.
  • Are good listeners.
  • Are willing to try new approaches.
  • Communicate openly with people.
  • Articulate views with passion and understanding.
  • Speak clearly using positive, simple, straightforward language.
  • Articulate how they feel.

Respect – we need people who

  • Value the views of others.
  • Are kind and thoughtful to others.
  • Have a positive outlook.
  • Are tolerant of people who have different views.
  • See the person first not the behaviour.
  • Respect others point of view.
  • Are well-mannered and polite to everyone they come into contact with.
  • Tackle issues with a positive frame of mind.

Cares About – we need people who

  • Have a desire to be part of the social care world.
  • Are enthusiastic about supporting people.
  • Are patient with people.
  • Behave in a person centred way.
  • Are interested in the people they support.

Creative Thinking – we need people who

  • Have a ‘can do’ attitude.
  • Think imaginatively.
  • Communicate positively with people using a range of methods.
  • Are enthusiastic.
  • Use their initiative.
  • Present confidently.
  • Freely express their views and asks questions.

Person Centred ‘must haves’ – we need people who

  • A good standard of written and spoken English
  • The ability to maintain records accurately
  • The ability to communicate effectively
  • Basic IT skills
  • The ability to work on your own and as part of a team
  • Commitment to developing personal & work skills
  • Sensitivity, patience and trustworthiness


Our agency includes the following accreditations and collaborations
AccreditationsSBB · vocational education labour marketLiverpool & Sefton Chambers of CommerceAtlas & Cosmos Ltd.Marbella Family
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